Question 1

Which airports does DRVR service from Byron Bay?

Accepted Answer

DRVR services three airports from Byron Bay and the Northern Rivers region: Ballina Byron Gateway Airport (BNK) just 30 minutes away from $85, Gold Coast Airport (OOL) approximately 45 minutes away from $165, and Brisbane Airport (BNE) approximately 2 hours away from $499.

Question 2

How does flight tracking work?

Accepted Answer

DRVR monitors your flight in real time. If your flight is delayed or arrives early, your driver adjusts their pick-up time accordingly at no extra charge. You will never be left waiting and you will never be charged for flight delays.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellations made more than 24 hours before the scheduled pickup are free of charge. Cancellations within 24 hours may incur a fee. Please contact DRVR directly for details relevant to your booking.

Question 4

Are child seats available?

Accepted Answer

Yes — and unlike many transfer companies in the region, we provide child safety seats completely free of charge. We carry rear-facing baby seats, forward-facing child seats, and booster seats, all compliant with NSW road safety standards. Simply note the child's age and approximate weight in the special requirements field when booking and we will have the appropriate seat ready for your journey.

Question 5

What towns and areas does DRVR service?

Accepted Answer

DRVR services the entire Byron Bay and Northern Rivers region, including Byron Bay, Bangalow, Lennox Head, Mullumbimby, Brunswick Heads, Ocean Shores, Ballina, Suffolk Park, Newrybar, Federal, Myocum, and surrounding areas.

Question 6

What is included in the price?

Accepted Answer

All fares include a professional chauffeur driver, door-to-door service, complimentary water, real-time flight tracking, and luggage assistance. Executive transfers use a Mercedes-Benz sedan for up to 4 passengers; 7-seat and 11-seat transfers and hires may use other suitable vehicles. Child safety seats are provided at no extra cost on request, and there are no hidden fees or toll surcharges on quoted routes.

Question 7

How do I book an airport transfer with DRVR?

Accepted Answer

You can book online using the form on this page — no account required. Simply enter your pickup location, destination, date and time, and submit your request. You will receive a confirmation by email and SMS shortly after.